Frequently Asked Questions

Frequently Asked Questions

What is your return/exchange policy?

Unfortunately, we do not accept exchanges or returns. Due to items being uniquely made.

Where is your size chart?

Size charts are located in the products images that you choose to order.

When will I receive my item?

You can track your item via your email order conformation . USPS shipping can take up to 3-5 business days.

Do you ship internationally?

Yes, shipping fee will vary.

My item broke when I received it from the carrier, What can I do?

Email us at marsaescreations@gmail.com THE DAY OF when your package was delivered with ORDER NUMBER, NAME, IMAGES of broken item. We discuss further information after we receive all of shat is required.